FAQs

Maid in Michigan is fully bonded and insured. We want our customers to have peace of mind when they choose to hire us as their residential cleaning company. We are committed to ensuring that in the unlikely event something happens in your home, either to our employees, or your property, you’re covered!

We value the trust our customers have in us when allowing our team members to come into their homes. That is why each team member goes through a strenuous background check process upon hire and trains alongside a team leader in order to make sure you’re getting a cleaning of quality and consistency.

Your initial deep cleaning will generally be two trained cleaning professionals, while your recurring cleaning will be one cleaner.

Consistency is essential for quality home cleaning. We prioritize sending the same team to your home each time. If a team member is unavailable, we'll ensure their replacement knows your preferences. Please keep in mind rescheduling may affect our ability to send your regular technician.

We generally recommend deep cleanings for move-in/move-out or if you’re hosting a special event. Many of our customers request deep cleanings every 6 months to a year in place of their general cleaning. A deep cleaning gives extra attention and time to all of the areas our team covers in a general cleaning plus additional areas if necessary. Many customers receive deep cleanings for their first clean if their residence hasn’t been cleaned in a while. Once on a regular schedule, they receive general cleanings. A general cleaning is recommended for our customers who schedule their cleanings regularly. This is really about maintaining cleanliness in your home while still making sure every surface is cleaned.

Our teams always come with their own supplies and equipment. If you have any products or equipment that you would like our cleaners to use we would be happy to accommodate the request.

We try our best to accommodate our customers specific time request. We realize life is busy and it can be tough to schedule a perfect time for our teams to come into your home. We will always give an estimated time that our teams will be arriving to clean your home. Sometimes depending on that particular day, they may not arrive at that exact time. For example, the home the team is at prior to yours may have scheduled deep cleaning or requested additional services. This would require more time and therefore cause the schedule to be a little different than expected. We guarantee that our teams will show up within the hour of the estimated time given, under rare circumstances you will be notified if our teams expect to be more than an hour behind schedule.

Please don't clean the house before we come - that's what you're paying us for. But, please do pick up clutter, wash any dishes and generally tidy up so our cleaners can get right to work.

Gift cards can be purchased for cleanings by contacting us directly at info@maidinmichiganllc.com.